Suhrid Gajendragadkar, Duwain Pinder, Ted Rounsaville, and Jason Wright; McKinsey
When colleges and universities think about building academic enterprises for the 21st century, they often overlook one of the most critical aspects: the back-office structures needed to run complex organizations. By failing to modernize and streamline administrative functions (including HR, finance, and facilities), universities put themselves at a serious disadvantage, making it harder to fulfill their academic missions.
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