by Shabana Figueroa and Yakut Gazi, Evolllution
In our at-scale courses and programs, the role of faculty is different than in our residential programs. In residential programs, faculty own and produce the content as the subject matter experts, deliver the content, engage students in learning, and assess student learning and progress. In a degree program with thousands of students, sometimes 400 to 500 students in a single course, we follow a model that unbundles the traditional faculty role. Faculty are still content owners and creators as well as the face of the course, but delivery of course content and activities is heavily assisted by the instructional team of teaching assistants and instructional designers. Teaching assistants also facilitate learning, actively participating in course discussion forums, conducting real-time recitation sessions, as well as answering student questions. In addition, the student services team answers students’ program-related questions, providing relief to the instructor and program advisors by responding to tier I-type questions.
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