by Jane Fried with Peter Troiano, Tomorrow’s Professor
There are at least two keys to effective group facilitation. One is active listening and the other is observing group dynamics.
* When you listen to what students are saying, try not to think about what you are going to say afterward. Listen with a clear mind (see Appendix B) and listen for themes. Then tell the students what you have heard or seen. For example, “You seem to be confused about who’s at fault in the Palestinian-Israeli conflict. You seem to want to place the blame on one of the groups.” Rephrasing what the student said before responding assures the student that you have understood the student’s intended meaning. The student is then more open to listening to new information. This process creates the beginnings of a dialogue.
https://tomprof.stanford.edu/posting/1522
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