by Sanna Juutinen and Pertti Saariluoma, EURODL
Here we have studied the e-learning system used by the Finnish Tax Administration to train their employees. We presented their students with a questionnaire analyzing different emotional aspects of the learning process. By means of factor analysis we found that the respondents could be divided into two major groups. The members of the first group were successful and felt pride in their performance, while those of the second were less successful and developed shame reactions towards e-learning. From our point of view, it is essential that the negative group is able to be transformed as much as possible into a positive one.
http://www.eurodl.org/?article=402
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