by Nathan Culmer, EDUCAUSE Review
Although inevitable — and often beneficial — change is hard for everyone involved because it forces us think, feel, and act in new ways. IT personnel often struggle with change more than people working in other areas; in particular, they perceive a lack of personal influence on their larger group or the overall enterprise. Understanding how change affects people and working with key factors such as motivation and trust can help leaders manage inevitable change in a way that empowers and improves IT organizations and the people who work within them. Penn State University’s IT Transformation Project offered fertile ground for a study of how IT people experience change and how to help them best navigate change in their work tasks and roles, as well as in their overall environment.
http://er.educause.edu/articles/2015/12/leading-change-in-higher-ed-it
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