By Mark Rowh, University Business
“Some institutions, eager to jump in the field, think once they’ve developed their online courses, they are set to launch,” says Jacqueline Moloney, executive vice chancellor at the University of Massachusetts, Lowell. “But many neglect to prepare their institutions to support online students with services customized to their needs.” As of 2012, when Babson Survey Research Group asked 2,800 academic leaders about current enrollment patterns, nearly one-third of all students were taking at least one online course. Yet, experts say, effective support services meeting the specific needs of distance learners are too often lacking.
http://www.universitybusiness.com/article/online-not-alone-campus
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