By Ian Hardy, BBC News
I was pleasantly surprised on a recent visit to the headquarters of speech technology company Nuance Communications near Boston when senior executive Daniel Faulkner was refreshingly honest about the accuracy of speech technology. “It will never get to 100%. Humans are not 100%,” he says. “I can call my relatives and we’ll have to repeat ourselves a number of times and that can just be a factor of what’s going on in the background, where we are, it can be a bad line, so all of those things apply to any automated system as well.” But the past couple of years have seen startling improvements. Accuracy in many applications is now in the mid to upper nineties percentage wise. There are two developments that may accelerate research in the near future.
http://www.bbc.co.uk/news/business-16250306
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