Techno-News Blog

October 23, 2011

Service Blackouts Threaten Cloud Users

Filed under: Uncategorized — admin @ 12:25 am

by Cyndi Waxer, Technology Review

Major cloud providers such as Salesforce.com, Microsoft, and Google have all experienced outages. During a 30-day period in August and September, for instance, Google’s cloud-based apps experienced six service disruptions, according to the company’s Apps Status Dashboard, including one hour-long outage on September 7 that shut out several million users of Google Docs. Some outages have been caused by unpredictable events like lightning strikes, but software updates are frequently the culprit. Google said changes to its software caused Google Docs to go down, and an attempt to run updated code was also blamed for a massive e-mail outage affecting users of BlackBerry phones in Europe this month. (RIM, like Google, operates its own servers instead of relying on public cloud providers.)

http://www.technologyreview.com/business/38722/?p1=BI

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