by Betsy Reinitz, EDUCAUSE
Digital transformation is bringing a shift in how enterprise IT systems and services are managed and delivered. Enterprise IT leaders are in a position to play an important role in their institution’s Dx work, and it starts with the development of a clear connection between the institution’s Dx goals and the work of the IT department. An effective IT governance process can help institutional leaders draw the connections between the two, as well as engage stakeholders in the Dx efforts. This evolution in enterprise IT thinking can be seen as an opportunity for the IT organization to act as a strategic partner in the institution, going beyond the delivery of technologies and services to the integration of technology throughout all aspects of the institution’s mission, adding value in a direct relationship with the institution’s goals.
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