Bernard Marr, Forbes
Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots. These AI-driven tools are already impacting the way people live and how companies interact with their customers in just about every industry. It is expected that the market for digital assistants and chatbots will reach more than $7.7 billion by 2025 with 1 billion active users. After sharing a quick definition of virtual digital assistants and chatbots, we’ll review how this technology is used today.
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