Emily Alford, ClickZ
Chatbots have been a pretty big industry buzzword for a few years now. To recap, a chatbot is any computer program that can carry on conversation with humans in a natural, fluid way. In this article, we’ll take an in-depth look at why marketers use chatbots, what they can be used for, and most importantly, four tips for how to make them part of your marketing strategy.
https://www.clickz.com/chatbots-part-of-your-marketing-strategy/224275/
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