Educational Technology

January 29, 2019

Verizon Promises to #ReverseTheFee on Remind After Educators’ Outcry

Filed under: Educational Technology — admin @ 12:30 am

By Emily Tate, EdSurge

After an outcry from educators on social media, along with countless phone calls to Verizon customer service, the telecommunications company says it will not enforce the 11-fold fee increase that was slated to hit Remind, a messaging service used widely by teachers and parents in the U.S., come February. On Monday, Remind notified its users, 7 million of whom are Verizon Wireless customers, that with the new fee hike, it would no longer be able to absorb the cost of its users sending text messages on its platform. Remind users weren’t going down without a fight. Thousands of them posted on Twitter with the hashtags #ReverseTheFee and #NotSpam. The latter refers to Verizon’s justification for these fees as a way to help the telecommunications company curb spam messages, which Remind inadvertently got clumped into.

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