By John K. Waters, Campus Technology
“IT is already a commodity, and like electricity: It’s essential but not strategic,” McCartney said. “You’re penalized heavily if you’re not there, and there’s no benefit if you are there. Think payroll: All you can do is mess it up. If you think that’s not fair, ask yourself when was the last time you thanked the payroll clerk for getting your check right…. The role of the university CIO is diminishing. The role of the college CIO is diminishing. If you think I’m wrong, here’s a little test for you: If your president came into the room now, would they be able to identify you? Would they know what you look like?”
http://campustechnology.com/articles/2011/08/04/reengineering-it-in-higher-education.aspx
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