By Rob Koplowitz, Forrester
Here’s the challenge: As collaboration moves from being document-centric to more people-centric, the rules change. “Need to know” becomes “need to share”. This can be scary, particularly for folks in HR that are concerned with privacy, legal folks that are thinking of intellectual capital, compliance, and the list goes on. Let’s not even bring up the word WikiLeaks for heaven’s sake. You get the picture. Now, the real challenge; All that said, for many organizations, it’s far worse to hide your head in the sand. The organizations that embrace a new way of working will in fact, foster new businesses, technology offerings and social structures. And if your competitors are doing that, you can ignore it at your own peril. And you know what? If you don’t provide the capabilities to your workers, they may well go and provision it for themselves. And that might well be a whole different kind of trouble.
http://www.zdnet.com/blog/forrester/collaboration-will-become-more-people-centric-in-2011/563
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