Educational Technology

October 29, 2015

8 CIO Tips for Leading Change in Higher Education

Filed under: Educational Technology — admin @ 12:30 am

By David Raths, Campus Technology

In a recent Educause Review essay, Joshua Kim noted that campus CIOs must have one foot in daily technology operations, one foot in strategic decision-making and one foot in the larger discussion of how higher education is evolving. “You will notice the CIO needs three feet — an indication of why the role seems so impossible,” wrote Kim, director of digital learning initiatives for the Dartmouth (NH) Center for the Advancement of Learning. Indeed, being a three-footed CIO increasingly requires more communication skills than technical knowledge. In an April 2015 CT interview, Mark Askren, CIO of the University of Nebraska-Lincoln, said having a technology background helps in the CIO role — but communication skills are the most important to have. “Beyond just speaking skills, you need emotional intelligence, the ability to listen, be authentic and earn trust,” he said. “We are change agents. You have to embrace change and reduce the fear level.”

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