Online Learning Update

April 25, 2019

Southern New Hampshire U to add West Coast operations center

Filed under: Online Learning News — Ray Schroeder @ 12:05 am

Ben Unglesbee, Education Dive
Southern New Hampshire University (SNHU) plans to open a new operations support center in downtown Tucson, Arizona, to serve online students in western time zones who currently can access services only until 9 p.m., the university said in a press release this week.┬áSNHU said it expects the new center to open in 2020 and to house additional student support staff, including in advising, admissions, student financial services and information technology. SNHU said it would first hire about 100 staff for the center, with plans to hire a total of 350 by 2021. Tucson Mayor Jonathan Rothschild credited his city’s “reputation for excellent customer service” as a reason for the university’s location choice. SNHU President Paul LeBlanc said in a statement that the university would maintain a “deep commitment” to its home city of Manchester, New Hampshire.

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