Online Learning Update

September 27, 2016

Outsourcing IT in Higher Ed: A Necessary Evil?

Filed under: Online Learning News — Ray Schroeder @ 12:04 am

By Dian Schaffhauser, Campus Technology

News that the University of California San Francisco plans to outsource many of its technology functions to an India-based service provider appears to have sparked a blaze of concern that soon the entire UC system could adopt the same contract. While offshoring opponents predict that the plan could set off a domino effect of other colleges and universities following suit, institutional leaders appear to view the UCSF move as an individual decision made for strategic reasons — no different, really, from choosing any kind of service delivery. According to reporting by Computerworld, healthcare-focused UCSF is laying off some 17 percent of the institution’s 565-employee IT staff starting next February — after those same workers have presumably trained Indian replacements employed by HCL Technologies. Of the 96 positions being eliminated, just over half of the people facing layoffs are permanent employees.

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