Educational Technology

April 24, 2013

Q&A: Extending (And Ending) Support for Windows XP

Filed under: Educational Technology — admin @ 12:30 am

By J.D. BIERSDORFER, Gadgetwise

What is “extended support” for Microsoft Windows XP and do I need to worry when it’s supposed to stop next year?

Microsoft has a defined period of time for things like help-line calls, warranty claims and security updates for the hardware and software it sells. This period of time is called the Support Lifecycle Policy and is supposed to give customers a firm idea of how long they can expect Microsoft to provide services for a product before the company considers it obsolete. Microsoft’s current policy states that its Windows operating systems will each receive a total of 10 years of support. The first five of those years are “mainstream,” in which that version of Windows still has all the telephone support options available (including some free help by phone along with paid technical-support calls), security updates and some development work for requested features and design improvements.

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