Educational Technology

June 9, 2021

ProctorU scraps fully automated remote proctoring

Filed under: Educational Technology — admin @ 12:40 am

Natalie Schwartz, HigheredDive
ProctorU, a company that offers remote test proctoring services, will no longer offer exam monitoring that only uses artificial intelligence to flag potential rules violations and send them to instructors for review, it announced Monday. The company will now only offer proctoring services in which a trained proctor either monitors students remotely while they take their exams or reviews the recordings after their tests. ProctorU says it is making the change because faculty members are reviewing few of the exams the software flagged and AI isn’t capable of assessing human intent. Remote proctoring companies have also been accused of offering services with racially biased AI and invasive software.

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