Techno-News Blog

July 27, 2019

Why Affective Computing Systems Need Synthetic Emotion

Filed under: Uncategorized — admin @ 12:26 am

Lisa Morgan, Information Week

Affective computing systems, including care robots and virtual assistants, can facilitate more intimate human-machine relationships. Already, systems have been designed to treat post-traumatic stress disorder (PTSD), depression and dementia. Meanwhile, individuals are being nudged in ways that impact their consumption and political choices, whether they realize it or not. Recognizing emotion and responding appropriately to it are more difficult problems, let alone creating AI systems that actually experience emotion. Nevertheless, humans want AI to at least sense emotion now because they’re tired of screaming at interactive voice recognition (IVR) systems, chatbots and virtual assistants out of frustration.

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