by Debbie Carraway and Marc Hoit, EDUCAUSE Review
When we began work on redesigning IT governance, our goal was to bring IT governance into alignment with the university’s mission. Our existing governance process was complex and technology focused, with more than forty committees and subcommittees comprised largely of IT staff at various organizational levels. We reviewed our existing IT governance process to identify its strengths and weaknesses and found several problem areas. There was confusion about committee scope and decision-making authority, as well as deficiencies in communication among the various committees. Subcommittees were making tactical and operational decisions, and strategic issues were not consistently brought forward to governance. However, participants found value in having a forum for communicating with peers and an opportunity to share information about IT issues and initiatives.
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