by Richard Moss, BBC
We’ve all been there. You click on a web address, and the dreaded egg timer becomes stuck on the screen. But Mary Collard would give anything just to have that dubious pleasure. That’s because the internet connection in her County Durham home is not just slow, it’s non-existent. For a few years she did have an unstable dial-up connection through the telephone. That’s now failed, and her attempts to get broadband have repeatedly foundered. Broadband can be a lifeline for rural communities but many living there have a slow connection More than a dozen BT engineers have come and gone, and none has managed to get her connected.
http://www.bbc.co.uk/news/uk-england-13810042
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