By Michael Hart, Campus Technology
The information technology services department at the University of Wisconsin-La Crosse transformed its culture via a simple, step-by-step process. “We knew it wasn’t going to be an easy, quick fix,” Jorstad said, now five years into the transformation. “You have to strategize to do it.” That’s why Jorstad and his team came up with a process they believe has successfully turned their organization’s 40-plus-member staff around. Today, he said, the rapport between the university and the ITS team has never been better.
http://campustechnology.com/articles/2015/06/11/10-ways-to-change-a-higher-ed-it-culture.aspx
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