Online Learning Update

November 9, 2019

More Colleges Use Chatbots to Communicate Online

Filed under: Online Learning News — Ray Schroeder @ 12:10 am

Voice of America

In recent years, chatbots have become a common tool for banks and large companies around the world. Having human beings available to answer people’s questions and complaints can be costly, requiring many workers. And in most cases, employees can only work a set number of hours in a day, increasing the amount of time customers wait for a response. So not just companies, but a growing number of colleges and universities have also begun using chatbot technology, says Keith Rajecki. He is with Oracle Higher Education, a computer software company that serves these institutions.

https://learningenglish.voanews.com/a/more-colleges-use-chatbot-to-communicate-online/5128366.html

Share on Facebook

No Comments

No comments yet.

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.

Powered by WordPress