By Paul Fain, Inside Higher Ed
Public colleges without deep pockets can face challenges as they seek to ramp up online course offerings. For one thing, it’s not easy to quickly recruit the teaching assistants or “coaches” needed to help faculty members manage larger classes and keep students on track.
Enter Instructional Connections, a relatively new venture attempting to tap into this market. Launched in 2010, the nonprofit firm grew out of a for-profit company that offers online services to public universities. It has brought in a pool of academic coaches to offer support to fast-growing online degree programs at public institutions, with a focus on education and health care.
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