Chetan Dube, Forbes Technology Council
The poet Henry Wadsworth Longfellow wrote, “The human voice is the organ of the soul.” It’s a phrase that succinctly captures both the complexity and the vital importance of voice as a means of communication, personalization and identity. We as humans are constantly trying to find our voice, especially in a digitized world where the avenues of communication continue to proliferate, making possession of a unique voice that stands out all the more challenging. Consumers are captivated by devices that attempt to emulate a voice’s ineffable human qualities — through digital AI assistants, home agents and voice-enabled devices. A PwC survey found that 72% have used voice-enabled products and services, most often in their homes. Research firm Ovum (via CNET) predicts that by 2021, more than 7.5 billion voice-activated assistants could be in use around the world — roughly the number of people on the planet.
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