By Asha Pandey, eLearning Industry
The measurement of effectiveness of online training is a hot topic right now. In this article, I outline how you can use the Kirkpatrick’s model of training evaluation to measure training effectiveness, its impact, and the ROI of eLearning. The measurement of ROI of eLearning needs an integrated approach that should begin during the Training Needs Analysis or TNA phase and should successively build up right up to the determination of its impact on business. At EI Design, we use the approach shown here. Essentially, we focus on each stage from TNA to ROI calculation as the right action at each stage will impact the ROI of eLearning positively.
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