Online Learning Update

September 27, 2016

Outsourcing IT in Higher Ed: A Necessary Evil?

Filed under: Online Learning News — Ray Schroeder @ 12:04 am

By Dian Schaffhauser, Campus Technology

News that the University of California San Francisco plans to outsource many of its technology functions to an India-based service provider appears to have sparked a blaze of concern that soon the entire UC system could adopt the same contract. While offshoring opponents predict that the plan could set off a domino effect of other colleges and universities following suit, institutional leaders appear to view the UCSF move as an individual decision made for strategic reasons — no different, really, from choosing any kind of service delivery. According to reporting by Computerworld, healthcare-focused UCSF is laying off some 17 percent of the institution’s 565-employee IT staff starting next February — after those same workers have presumably trained Indian replacements employed by HCL Technologies. Of the 96 positions being eliminated, just over half of the people facing layoffs are permanent employees.

https://campustechnology.com/articles/2016/09/19/outsourcing-it-in-higher-ed.aspx

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