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Online Learning News and Research
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Sunday, April 13, 2003
Student Distress with a Web-based Distance Education Course - Noriko HARA and Rob KLING
Introduction: Cutting-edge technology (e.g., digital communications and learning technologies) enables universities to implement distance education to reach more diverse populations and to provide more available learning environments 24 hours a day, 7 days a week. There are substantial discussions about distance education in higher education, and the number of asynchronous distance education courses that rely on Internet applications is growing rapidly.... Our intent in this study was to increase understanding of the process and students’ actual experiences in an Internet-enabled course. However, as we will explore below, our study does focus on students’ distresses in a particular distance education class. In this article, we use "distresses" as a general term to describe students’ difficulties during the course, such as frustration, a feeling of isolation, anxiety, confusion, and panic. This focus has led to considerable interest in early versions of this article, as well as to some controversy.
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