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Online Learning News and Research
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Tuesday, April 22, 2003
Administrators 'AIM' to communicate better - EMILY ANTHES, Yale Daily News
The door squeaks. Your residential college dean "has entered." Years ago, AOL Instant Messenger revolutionized communication and procrastination for students across the nation. But now, even administrators working from within Yale's gothic towers are beginning to recognize the technology's convenience. "Sometimes I need to call the registrar's office and if the line's busy I can go online and click on the name and leave a message and say, 'I tried to call but the line was busy. Get back to me,'" said Janice Harrilla, the administrative assistant for the Branford College Dean's Office.
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