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Online Learning News and Research
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Monday, January 20, 2003
Preliminary Heuristics for the Design and Evaluation of Online Communities of Practice Systems - Mark Notess and Josh Plaskoff, eLearn Magazine
Online communities…communities of practice…knowledge management…human capital. For some time now, companies have believed that they can be more effective—and more profitable—if they could only get their people to talk to each other and share what they know. Globalization, acquisitions, and diversification have led to workforces that are more spread out and more varied. In addition to creating the need for a flexible, agile workforce, the evolving and sometime volatile business climate has reduced the ability of companies to rely on stable groups of people who slowly grow their expertise over many years.
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