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http://www.syllabus.com/article.asp?id=6775

Advise or Confound? That is the Question
Sally M. Johnstone

For the past three years, some of my colleagues have worked with several campuses to help them develop coherent Web-based support for students. One of these campuses, a research university, is working on Web-based academic advising. Their goal is to use no more professionals than they currently have to serve more students more effectively. To illustrate the shortcomings of the current state of online advisories, here is a typical dialog between an online student and an academic advisor:...

  posted by Ray at 5:34 AM permanent item link   

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