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Online Learning News and Research
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Tuesday, October 22, 2002
http://elearnmag.org/subpage/sub_page.cfm?section=3&list_item=9&page=1 Support in a Distance Education Environment Karen Al-Ashkar, Senior Advisor, Department of Engineering Professional Development, College of Engineering, University of Wisconsin-Madison Evidence is accumulating, both empirical and anecdotal, that a key ingredient for success in distance education programs is support—for both faculty and student participants. Although many assume that faculty members have a basic understanding and familiarity with software applications and other tools for teaching online, this is not always true. While many faculty members do in fact use technology and other e-tools in their teaching, many come from a more traditional face-to-face lecture environment, and in fact may know less than the students they are about to instruct. At the University of Wisconsin-Madison, we do not expect faculty in our programs to have familiarity with the tools we use, so we provide initial and ongoing support for the teaching staff....
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