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Online Learning News and Research
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Wednesday, May 15, 2002
http://www.newsbytes.com/news/02/176555.html E-learning Becoming E-ssential Gail Repsher Emery, Washtech Betty James Duke made sure she was one of the first to enroll in e-learning courses at the Human Services Resources Administration, a Department of Health and Human Services agency in Rockville, Md. Duke, the agency’s administrator, decided she needed to set an example for her staff as they were introduced to a new training method. If she didn’t take courses - and require her managers to take courses as well - Duke knew many employees would be reluctant to enroll. The employees might wonder about the quality of the courses or if they had permission to take training during work hours. “Leadership has to start at the top,” she said. “You have to be committed to it, you have to demonstrate it.” Employees were given “do not disturb” signs that indicated they were in training, or they could design their own. Duke walked around during the day to see who was taking courses, and later returned to compliment those employees on their initiative....
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