Patrice Prusko and Whitney Kilgore, EDUCAUSE Review
The unpredictable world that we currently inhabit has turned many lives upside-down, with everyone needing help, feeling stressed about what’s been lost, and just needing someone to listen and care. On top of the already extensive list of job responsibilities that make us feel like a Swiss Army knife, we have now added to our emotional labor by becoming caregivers at a time when we most need care ourselves. For many of us, this has led to compassion fatigue.3 The instructional designers we spoke with mentioned the difficulties they have in balancing work and life. “It’s hard to say no, because faculty are stressed and we care. How do you say no?” pondered Robert. An unexpected outcome of our current role is emotional labor.4
https://er.educause.edu/blogs/2020/12/burned-out-stories-of-compassion-fatigue
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