by Kassie Brown, the Grand Views
The student help desk is accessible to students who need help with internet problems or simply have questions. Kevin Schmiedlin, computer science freshman who runs the student help desk for Information Technology (IT), said, “It’s a work study I’m doing with IT and I’m helping students who are just having issues getting on the Grand View wireless network or just want to ask some questions about their computer.” Schmiedlin had been asking IT for a job helping students with their computers. His experience stems from working with the Dallas Center Grimes school district’s IT and has run his own computer problem business since he was 13. The consistent line outside his door for help at the beginning of the school year also proves he knows what he’s doing.
http://www.thegrandviews.com/news/2012/02/10/student-runs-computer-help-desk/
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