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Libraries offer online help - David Tidmarsh, Yale Daily
Web 2.0 is alive and well among the libraries of Yale — if students know where to find it.
Over the last decade, the Yale University Library has introduced new tools to keep up with the pace of technology, including Ask!live, cyber reference service, and profiles on the social networking sites Facebook and Twitter. But though Internet-savvy Elis have access to a variety of digital facilities, students said they do not use many of them. Still, use of Ask!live, which allows students to text or instant message librarians, has increased by over half in the last year, and library administrators said other platforms have been gaining followers as well.
  posted by Ray at 11/04/2009 12:35:00 AM permanent item link   

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