Educational Technology Ray Schroeder, editor, OTEL - University of Illinois at Springfield |
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News, Techniques and Theories of Effective Use of Technology in Education 
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Wednesday, May 28, 2003
Total Cost of Ownership Tool for Technology in Schools
Ever-broadening use of personal workstations and the Internet in schools has increased the awareness of support costs and the need for a more formalized support infrastructure. The increasingly complex technology infrastructure makes the historically informal support approaches less adequate or practical. This increased usage of computers and external networks, in the classroom and beyond, demands a higher level of support and needs to be reliably available for use by staff, students and Internet users. While many government and private programs provide the means of obtaining the much-needed technology for schools, there are few provisions for the necessary ongoing support of these technologies. School districts, having installed much of the technologies needed for classroom, administrative and community communications functions, are fast becoming aware of the support problems and need to budget for the ongoing support costs. This tool specifically investigates the workstation, network and server cost of ownership in the K-12 environment, providing an instrument and a process that schools and districts can use in determining their total cost of ownership (TCO) for technology.
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