By: Michelle Maisto, eWeek
Samsung took third place in J.D. Power’s first tablet satisfaction study. Apple took top honors, followed by Amazon, while Samsung scored below the industry average. The Apple iPad received top honors in J.D. Power and Associates’ first study on tablet satisfaction in the United States. While Samsung has emerged as Apple’s primary adversary, it was instead the Amazon Kindle that took second place, while Samsung was rated third with a score below the industry average. The nearly 2,000 tablet owners in the survey gave Apple a score of 848 out of 1,000 points, for a five-circle rating the firm translates to mean “among the best.”
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