Techno-News Blog

July 23, 2019

Criticism Over IT Outsourcing Decision

Filed under: Uncategorized — admin @ 12:15 am

Lindsay McKenzie, Inside Higher Ed

For three days in June 2017, Washtenaw Community College in Ann Arbor, Mich., experienced a complete network shutdown. Wishing to prevent any future outages, Rose B. Bellanca, Washtenaw’s president, commissioned a comprehensive review of the college’s entire IT infrastructure and staffing.  The college’s proposal, presented to the Board of Trustees on May 21, is to contract with higher education software and IT service provider Ellucian to provide technology management services, including on-site support staff at the college. Under the proposal, which was passed in a 5-to-2 vote by the board June 25, Ellucian will be responsible for all current and future technology needs of the college. ​

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