Joshua Kim, Inside Higher Ed
For my money, the most disappointing late arrival to higher ed is actionable data. Colleges and universities seem to be diverging from the data-driven present of almost every other industry. It is so common to hear that “data is the new oil” that this sentiment has become conventional wisdom. Can you imagine Amazon or Netflix running their businesses as data free? Name any company with a marketplace advantage, and you will find that the key differentiating factor is most often the smart use of data. Colleges and universities? Not so much.
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