Michele Goetz, Forrester
In 2019, Forrester predicts that firms will address the pragmatic side of AI now that they have a better understanding of the challenges and embrace the idea that “no pain means no AI gain.” The AI reality is here. Firms are starting to recognize what it is and isn’t, what it can do and what it cannot. And they are seeing the real challenges of AI versus what they assumed the challenges would be. Firms will focus their attention on the data foundations, take creative approaches to building and holding on to AI talent, weave intelligence into business processes, and begin to establish the mechanisms to understanding why AI is acting the way it is.
https://go.forrester.com/blogs/predictions-2019-ai-artificial-intelligence/
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