Techno-News Blog

December 29, 2010

Skype to Refund Customers Affected by Service Outage: Report

Filed under: Uncategorized — admin @ 12:20 am

By: Nathan Eddy, eWeek

Facing the wrath of its customer base following a massive service outage earlier this week, Voice over Internet Protocol (VoIP) provider Skype said it would issue refunds to those unable to make calls during the 30-hour shut down. Skype CEO Tony Bates issued a statement on the company’s blog, apologizing for the service outage and promising compensation. Bates also issued an update on the outage, claiming the company has been able to successfully stabilize Skype due to the “dedicated supernodes deployed by Skype’s engineering team.”

http://www.eweek.com/c/a/Midmarket/Skype-to-Refund-Customers-Affected-by-Service-Outage-Report-497010/?kc=rss

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