by Jimmy Solis, EDUCAUSE Review
Applying technology to the process of general academic advisement yields the more flexible, mobile approach called e-advisement, as explained in this case study. E-advisement integrates videoconferencing hardware (a webcam) and contemporary software with IM and uses online instructional tools in an advising capacity to improve student success. Further research should examine more student narratives in order to gain a better understanding of the student perspective and where they see themselves at the intersection of technology, academic advisement, and accessibility.
http://er.educause.edu/articles/2015/8/e-advisement-technology-supported-advising-services
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