Techno-News Blog Ray Schroeder, editor, OTEL - University of Illinois at Springfield |
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Sunday, February 02, 2003
Technology that monitors employees' Web usage sounds smart.Wrong. Let 'em surf. - Jeffrey Pfeffer, Business 2
It's no secret that plenty of workers use their company's high-speed Internet access to shop, make travel arrangements, or just surf the Web. Research firm ComScore Networks, in fact, found that, excluding auctions, 59 percent of all 2001 Web purchases in the United States were made from the workplace. Another study, by Vault.com, found that 47 percent of employees spend at least half an hour a day cruising the Web for personal reasons. In light of this, it would seem to make sense for managers to keep track of their workers' Web habits. Shouldn't employees conduct personal business on their own time? Think of all the lost productivity! Not so fast. There are problems with this logic.
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