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Tuesday, December 10, 2002
American workers’ moderate email lives - Pew Internet and American Life
Email is an integral part of American workers’ lives. About 62% of all employed Americans have Internet access and virtually all of those (98%) use email on the job. That translates into more than 57 million American adults whom we will call “work emailers” throughout this report. Most of them use email daily for work tasks. But contrary to the perception that wired American workers are buried in email, the large majority of those who use email at work say their experience with email is manageable. They say they spend a modest amount of their typical workday reading and writing email. A portion of those emails probably replace telephone calls or faxes or traditional mail. For about half of American workers, email volume has grown in the last year; for the other half, it has remained the same.
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