Techno-News Blog Ray Schroeder, editor, OTEL - University of Illinois at Springfield |
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Thursday, September 26, 2002
http://www.syllabus.com/article.asp?id=6712 Grand Rapids Community College: Enabling the Collaborative Campus Bob Engmark, Victoria Janowiak, Howard Shanken Initiatives promising major change can often strike fear in even the most mature organizations. A significant transition in an information management system brings with it problems of cost, capacity and culture change. Add to that the anxiety that comes with the unknown, and that’s what we faced at Grand Rapids Community College. Just five years ago, GRCC was using legacy systems and applications to provide services to students. The College’s data was spread across disparate databases, many of which were homegrown. Services were labor-intensive and provided one-on-one and face-to-face. Students were shuttled from one department to another to do business with the College....
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