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Friday, March 22, 2002
http://www.newsbytes.com/news/02/175316.html Business Messaging Up, But Often Under IT's Radar Steven Bonisteel, Newsbytes A recent survey found instant messaging growing strongly in the workplace but different opinions on what IT departments and end users figured was appropriate software for such services. The Osterman Research survey questioned 164 people at large and small businesses, and found that 29.3 percent are already using instant messaging in the workplace and that another 42 percent expect they will - or could - be doing so in the future....
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