Techno-News Blog Ray Schroeder, editor, OTEL - University of Illinois at Springfield |
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Technology News for Higher Education Times and Dates Coordinated Universal Time
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Friday, August 03, 2001
http://www.emarketer.com?ref=qs TAKING CARE OF BUSINESS ON IM Nearly one-half (47%) of consumers say they use instant messaging (IM), according to a 2001 InsightExpress survey of 300 people in the US. Of those IM users, 96% use it at home and 20% use it at work. 39% of office IM devotees say it helps improve job productivity. The technology is replacing other forms of communication. 49% of all respondents use IM instead of making a phone call, while 35% send IMs instead of e-mail. IM services respondents say they use America Online (56%), MSN (47%), Yahoo! (32%), ICQ (14%) and others (6%). eMarketer: "The World's Leading Provider of eBusiness Statistics"
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