Techno-News Blog Ray Schroeder, editor, OTEL - University of Illinois at Springfield

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Bobby Approved (v 3.2)
Saturday, August 04, 2001

http://www.useit.com/alertbox/20010805.html

Jakob Nielsen's Alertbox for August 5 is now online

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior....

 


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